GENERAL TERMS AND CONDITIONS

GENERAL TERMS AND CONDITIONS

1. General

Unless otherwise agreed, these terms and conditions apply to all transactions between EPIC Snowsports GmbH and the customer of these CTC’s. The object of the company is the operation of a snow sports school, bike school, online shop (epic-shop.ch / epic shop.ch),  The Epic Shop Priva Alpine Lodge (Dieschen sot 18, 7078 Lenzerheide) & The Epic Shop Revier Mountain Lodge (Via Principala 84, 7078 Lenzerheide)

The services provided include snow sport instruction and guiding, bike instruction & guiding, equipment rental, equipment servicing and sale of goods.

2. Rental equipment

The material can be picked up from 8:30 a.m. on the first day of the rental period and must be returned before 5:30 p.m. at the end of the last day of the rental period. material returned after 5:30 p.m an additional day will be charged.

The customer is responsible and liable for returning their rental equipment in its original condition. The customer will be charged the cost of service and/or replacement of damaged material. If the rental item cannot be repaired, the full retail price of the damaged equipment may be charged.

The customer is not permitted to give, lend, sell or rent the sports equipment to third parties.

The price includes 7.7% VAT.

A category change is possible at any time subject to availability for an additional charge according to the price list. If you change to a lower category, the price will not be reduced.

In the event of a delay in picking the rented equipment, the customer is required to inform the shop concerned as soon as possible. The reserved material will be retained by the shop up to 12:00 noon on the first rental day at the latest. From this point on, the material will be released for rental again without the customer being entitled to any compensation.

Early returns of rental items will only be accepted due to injury and only if the rental item is returned as soon as possible. Early return due to bad weather will not be accepted.

3. Cancellation

All reservations can be canceled free of charge until 6:00 p.m. the evening before.

Cancellations must be made in writing.

4. Liability

Snow sports & mountain biking activities are dangerous sports. Epic Snowsports GmbH is not liable for accidents, injuries or death of guests. It is the responsibility of the guest or responsible adult to decide whether to take the risk.

Insurance is the responsibility of the participant.

Epic Snowsports GmbH is not liable for damage or loss of material or personal belongings.

5. Jurisdiction

Each party irrevocably agrees to submit to the exclusive jurisdiction of the competent courts of Graubünden (Switzerland) for any claim or matter arising out of or relating to this Agreement.

6. General Online and Store Conditions.

These general terms and conditions apply to the reservation, booking and payment of rental equipment, snow sports lessons and/or snow sports guiding plus bike lesson and/or bike guiding or hotel packages via the Internet.

Epic Snowsports GmbH

Voa da Solis 79, 7082, Vaz/Obervaz

+41 76 759 7451

info@epic-lenzerheide.ch